The Company is committed to protecting the privacy of all Personal Data (as defined herein) which it obtains from you, including information obtained during your visits to this website.
This Policy shall be considered and read in conjunction with our Terms & Conditions, uploaded on the website at www.ultimatetraders.com (“Website”) and any other agreement which we may have provided.
The Company will collect and hold Personal Data about you when you complete an online application for a live or demo account or after you have successfully participated in any challenge offered on our Website.
The Company collects certain Personal Data in order that it may meet the needs of its customers through the efficient provision of services. By collecting certain Personal Data, the Company is able to monitor and improve the services which it offers to its existing and potential customers.
By “personal data”, we mean any personal information which you may provide to us directly, and/or we may collect by providing our services to you and/or through your use of our Website. The Company will only use your Personal Data in accordance with worldwide data protection practices. Personal data which we collect includes but is not limited to:
The Company may use your information for any one or more of the following purposes:
We process Personal Data in order to provide our services and products to you, including to perform our contractual obligations and meet your expectations. We need to use your personal information so we comply with our legal obligations and fulfil “Know Your Customer” and “Customer Due Diligence” regulatory requirements.
We need to adhere to number of relevant laws and regulations which relate to anti-money laundering laws, terrorist financing laws, financial services laws, data protections laws and several others. Any obligations arising from the laws which we are subject to, require us to follow certain personal data processing activities. These activities, include but is not limited to, payment processing, compliance with competent authorities and/or court orders, or other reporting obligations and anti-money laundering controls.
We process Personal Data to protect our legitimate interests pursued by us or by third parties. A legitimate interest arises when we have a business reason to use your data. This will include instances where there is a client relationship, a litigation procedure or legal claim, for direct marketing purposes to prevent fraud or to ensure the network and information security.
It is in our legitimate interests to ensure that we are providing the best possible products and services. In order to monitor the quality of our products and services, we regularly review your needs, questions to ensure that you remain satisfied with us and our services.
In order to ensure that our products and services are up to the highest standards, we will use your Personal Data in this way to improve and resolve any issues which may arise with your experience with us.
Personal Data are processed to the extent necessary to perform the services and for the period of years required by law. We, specifically, keep Personal Data for a period of at least seven (7) years, calculated after the execution of the latest transaction or the termination of the business relationship, whichever is the latest.
The Company shall not disclose any confidential information belonging to you, to a third party, unless:
If we disclose your personal information to business parties, such as card processing companies or banks, in order to perform the services you require us to do, such business parties may store your information to comply with their regulatory obligations.
Further to the above, the Company will disclose your Personal Data when is necessary to:
The Company may also disclose your Personal Data to:
The Processors shall ensure that:
(a) the Processor’s employees are informed of the confidential nature of the Personal Data; and
(b) it will process the Personal Data in compliance with all applicable laws, enactments, regulations, orders, standards and other similar instruments.
The Company reserves its right to transfer your personal information inside or outside the EEA to service providers and Processors. In case your data is transferred outside of EEA, we will make sure that the transfer is lawful and that Processors in third countries comply with the European data protections laws or their applicable laws relating to data protection.
You are not obligated to provide any of your Personal Data to the Company. In the event you do not, the Company may not be able to verify your account or provide the services and products you may be permitted.
Under the applicable data protection legislation, you have (subject to certain exceptions) the right to request any Personal Data the Company holds about you and to inform the Company of any perceived inaccuracy. We may charge a fee to cover the associated administrative costs in case the request is manifestly unfounded or excessive.
You may inform the Company at any time that your personal details have changed or request to delete your Personal Data by emailing us at firstname.lastname@example.org. The Company will change or delete your Personal Data in accordance with your instructions, except to the extent that we are required to hold your Personal Data for regulatory or legal purposes or for any other reason we hold legitimate business interest.
If you have any questions, complaints or requests, please write to the Company, verifying your identity and setting out in full what information you require. If a complaint is not resolved by the Company to your satisfaction, you may complain to the Information Commissioner.
Cookies are small pieces of information which use a unique identification tag and are stored on your device as a result of you using this website or other services we provide to you.
Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, it is strongly recommended that you allow cookies on our website to ensure you have the best possible experience. Turning off cookies may result in reduced performance of our website and trading platform and may also impair the quality of the services that we provide to you in relation to your account.
The Company adopts strong measures to protect the security of your Personal Data and to ensure it is not accessed by unauthorised persons. Access to Personal Data is restricted to employees and authorized service providers who need it to perform their work. You must not share or disclose your log in details with any third party.
The Company takes strong precautions to protect your Personal Data from loss, theft, copying, misuse, unauthorised access or disclosure, alteration, or destruction. Measures include encryption during data transmission, strong authentication mechanisms and separation of machines and data to provide secure areas.
21st June 2023 – v.2023/001
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